Status
🟢 All Systems Operational - All services are running normally
Service Status
Core Services
| Service | Status | Description | Uptime |
|---|---|---|---|
| Steer AI API | 🟢 Operational | Core AI inspection and valuation services | 99.9% |
| Visual Inspection API | 🟢 Operational | Image-based vehicle damage assessment | 99.8% |
| DeepDiag Integration | 🟢 Operational | Advanced diagnostic capabilities | 99.7% |
| Pricing & Valuation API | 🟢 Operational | Market data and valuation services | 99.9% |
Supporting Services
| Service | Status | Description | Uptime |
|---|---|---|---|
| Remarketing API | 🟢 Operational | Inventory and listing management | 99.6% |
| Authentication Service | 🟢 Operational | API key validation and user management | 99.9% |
| Documentation Site | 🟢 Operational | Developer documentation and guides | 99.8% |
Performance Metrics
API Response Time
< 200ms average response timeStatus: Stable
Image Processing
< 3s average processing timeStatus: Improved
System Uptime
99.8% overall uptimeStatus: Stable
Active Integrations
247 active customer integrationsStatus: Growing
Recent Incidents
September 2025
🟡 Brief API latency increase - September 20, 2025 (Resolved)
🟡 Brief API latency increase - September 20, 2025 (Resolved)
Duration: 23 minutes
Impact: Temporary increase in API response times due to high traffic volume
Resolution: Resolved by scaling infrastructure and optimizing load balancers
Status: ✅ Resolved
🔧 Scheduled maintenance - September 15, 2025 (Completed)
🔧 Scheduled maintenance - September 15, 2025 (Completed)
Duration: 2 hours
Impact: Planned infrastructure upgrades
Purpose: System performance and reliability improvements
Status: ✅ Completed
Maintenance Windows
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Contact Support
If you’re experiencing issues not reflected on this status page, please contact our support team:Support Contact
Email: [email protected]Response Time: < 4 hours during business hoursEmergency Contact: Available 24/7 for critical issues
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